Do you ship worldwide?
We ship internationally, so whatever item/s you want we can deliver to your doorstep.
How much is shipping?
All orders are sent through DHL with all UK orders, shipping is free. We offer next day delivery at an additional charge of £8.99. All orders must be signed for upon delivery. International shipping fees do apply. Standard delivery and Express delivery are available.
Can I track my order?
Once your order has been processed, an email with tracking number will be issued through our shipping courier so you can stay updated.
What is the courier used for shipping?
Our shipping courier is DHL for UK and Worldwide shipping.
How do I know once my order is dispatched?
There are multiple stages for your order. Below are the stages listed when placing an order.
. We process your order and you are directed to complete your payment.
. Your order then is processed by Dispatch (your item cannot be amended at this point)
.You will be sent an email that order has been received/payment.
-Shipping courier email will be sent, with tracking number and delivery date for signed delivery.
Can I change my shipping address?
For orders placed we do provide the option to ship to an address different to the billing address. However, for security reasons, this service is discretionary. We reserve the right to only ship to the billing address, or to verify details with our customers before shipping to a different address.
Please note we can make no guarantees to change addresses prior to shipping. If an order has been locked for processing by the Dispatch team or completed we are unable to amend the shipping address.
How long is shipping?
We use DHL EXPRESS delivery for all our orders, which takes 2-3 days within the UK, please allow 5-7 working days for international deliveries. We offer next day delivery within the UK at an additional charge of £8.99.
Cut-off time for Next Day delivery is 6pm. Orders placed after this time will be dispatched the following day.